We offer in-house housekeeping, maintenance support, tailored pricing, global distribution, and more than 25 years of experience managing premium holiday homes.
We specialise in premium Waiheke accommodation, offering a unique collection of holiday homes, luxury villas, and classic Kiwi baches, cottages and apartments across Waiheke Island.
From beachfront estates to secluded retreats, every home is chosen for its charm, location, and quality.
Choosing a holiday home manager on Waiheke Island involves more than simply finding an agency that can generate bookings. Owners should consider the company’s local presence, guest management capability, housekeeping standards, maintenance support, marketing reach, pricing strategy, reporting systems and experience managing properties similar to their own.
Waiheke Unlimited provides full-service holiday home management, combining local operational support with established booking channels including Airbnb, VRBO, Booking.com and many others and revenue management strategies.
Waiheke Unlimited uses a combination of market knowledge, seasonal demand analysis, dynamic pricing strategies, broad distribution channels and professional property presentation to help optimise holiday home revenue.
Rather than focusing only on occupancy, we aim to achieve the right balance between nightly rates, booking demand, guest experience and long-term property performance.
Yes. Owners can continue to enjoy their Waiheke property while we manage guest bookings, availability, cleaning coordination, maintenance requirements and the day-to-day operation of the holiday rental.
Our role is to make holiday home ownership easier while helping owners make the most of the periods when their property is available for guests.
Having a local team is important when managing a property remotely. Waiheke Unlimited provides local support to coordinate guest issues, property inspections, housekeeping requirements and maintenance matters when they arise.
Our team understands the practical challenges of managing properties on an island and can respond quickly when assistance is needed.
Holiday home pricing on Waiheke Island changes significantly depending on season, events, weekends, school holidays, property features and market demand.
Waiheke Unlimited uses local knowledge and market information to adjust pricing throughout the year, helping properties remain competitive while protecting their long-term value.
Waiheke Unlimited manages a range of privately owned Waiheke Island holiday homes, from quality family retreats to premium properties with features such as sea views, waterfront locations and high-end amenities.
Our management approach is tailored to the individual property, its location, its target guests and the owner’s objectives.
Managing a successful holiday home requires more than responding to booking enquiries. It involves pricing strategy, guest communication, cleaning coordination, maintenance, inspections, reviews and resolving unexpected issues.
A local professional manager provides owners with on-island support and the systems needed to deliver a consistent guest experience.
At Waiheke Unlimited, we pride ourselves on having a small, close-knit team who have worked together for years to deliver exceptional service to both property owners and guests.
With decades of combined experience in hospitality, tourism, customer service, sales, marketing, and Waiheke property management, our team brings deep local knowledge and professional expertise to every aspect of our business. Whether it's managing luxury holiday accommodation on Waiheke Island or supporting guests with tailored experiences, there's no challenge we can't meet.
Supporting our core staff is a trusted team of professional housekeepers, property maintenance specialists, and preferred third-party trades. This reliable network allows us to respond quickly and resolve most issues — often on the same day — ensuring the highest standards for every guest stay and every home in our care.
Tom joined Waiheke Unlimited as General Manager in May 2020, during a time of unprecedented disruption to the tourism industry due to the COVID-19 pandemic. Amid border closures and cancelled travel plans, Tom was tasked with steadying the ship and preparing the business to bounce back once restrictions lifted.
With a strong background in hospitality, tourism, and the Waiheke wine industry, Tom brought with him over 15 years of experience living and working on the island.
After nearly 6 years with the company Tom took formal ownership of the Waiheke Unlimited brand on 31st March 2026.
Where would we be without Manon? Our multi-lingual superstar does it all. Fluent in English, French, and Spanish, she manages guest communications, prepares detailed monthly owner reports, and handles the books with precision.
Manon holds a Master’s Degree in International Business and Marketing and brings nearly a decade of Waiheke Island experience to her role. She has worked across a wide range of sectors, including front of house, retail, events, and office management — always with a strong customer focus.
Her organisational skills and dedication make her the crucial link between our property owners and guests.
Laura is our housekeeping maestro. With over 15 years of experience in high-end hospitality and tourism operations across South America, Europe, and beyond, Laura ensures the highest standards of cleanliness and presentation across all our Waiheke holiday rentals.
She is the key connection between the office and our cleaning team, communicating fluently in both English and Spanish. Her eye for detail and ability to problem-solve under pressure are a major part of why our homes consistently receive glowing guest reviews.
Thanks to Laura and her hardworking team, our guests can always expect immaculate, well-prepared accommodation on arrival.
Call us on NZ +64 9 372 7776
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