The Waiheke Unlimited Service

 

Waiheke Unlimited has been the Islands leading Holiday Home rental business since the mid 90's, operating as a boutique holiday home management and rental business.

We have an exceptional portfolio of the finest properties Waiheke has to offer, allowing us to create a tailormade marketing strategy to maximize occupancy, with the right guests, who are looking for quality accommodation and exceptional service.

We provide a comprehensive management service taking care of every detail in the process of renting your home, allowing property owners complete peace of mind in the knowledge that the professional staff at Waiheke Unlimited are personally looking after their home.

Our services include:
  • Initial Complimentary property visit.
  • Website advertising on over 5000 local and international platforms.
  • Property specific marketing and promotion.
  • Management of reservations, instant confirmations and no double bookings
  • Vetting of all guests
  • We do we allow our properties to be used as party venues
  • Security via our client "Terms of Rental Agreement."
  • Property pre-arrival and departure inspection for every booking.
  • Full cleaning and linen service.
  • Personally “Meet and Greet” all guests.
  • Monthly payments directly into your account.
  • Tailor made commission structure to suit your requirements, charged on completed bookings only.
  • Fully transparent and detailed monthly owner statements and transfers.
  • Property maintenance

 

Waiheke Unlimited is proud to have managed hundreds of Waiheke properties over the past 20 years and are happy to have many still with us.

With our position in-between clients and property owners we take extreme care to make it work for both parties. Our rental properties are for the client’s enjoyment as holiday accommodation, and our binding "Terms of Rental" which clients are required to sign upon booking, gives owners the peace of mind that their little piece of paradise will always be well looked after and respected.  

 

OWNER COMMENTS:

"When we launched Fossil Cove Estate in 2006, we chose Waiheke Unlimited to be our exclusive property manager. Ed and his team are second to none. Their understanding of the market, their attention to detail and their efforts of going way over and beyond has been and continues to be a wonderful and happy association for us."

David Nicoll. Director Fossil Cove Ltd. 

"Thank you for all the hard work and effort you have put into Ondine, we greatly appreciate it and keep up the excellent work, we are so pleased with your services, it is greatly appreciated"

Wendy and Roland Stoltz, Owners Ondine.

Sit back and relax, Waiheke Unlimited are looking after your home.

Reasons why you should consider Waiheke Unlimited:

  • 20+ years of experience, and local knowledge.
  • Bespoke hands on tried and tested system.
  • We consciously chose to reduce the number of properties in our portfolio and avoid becoming a booking portal, this ensures a more personalized experience and the ability to focus more on our owner’s needs, their property requirements as well as the guest experience.
  • The highest level of professional and courteous customer service is here for every owner and guest, resulting in returning guests and increased bookings.
  • Extensive care is given to each property, owners can feel comfortable that their property is in the right hands.
  • Our local and professional presence allows us to respond immediately to guest's and owner’s needs, 24/7.
  • Our staff is trained in industry best practices to enhance guest’s vacation experiences and earn you more rental revenues.
  • Competitive rental rates are set based on market demand to increase your revenue.
  • Your property is inspected by trained WUN staff inside and out both before and after each rental.
  • Keys are managed and controlled so no unauthorized parties can access your property.
  • Only paying guests, owners and owner-approved guests are authorized to use the house.
  • High quality standards for housekeeping and guest services, monitored continuously for high guest satisfaction.
  • We invest in hundreds of internet advertising distribution channels to generate more guests’ searches to view your property, all at no extra cost to you.
  • Aggressive Search Engine Optimization (SEO) techniques are implemented on the WUN website to keep our properties at the forefront of web searches.
  • Sophisticated property management software is used to manage reservations in real time.
  • Professional photographs are taken allowing guests to feel more comfortable and informed to choose your property over others.
  • You will receive detailed monthly revenue reports and prompt payment.
  • We can manage your property maintenance needs using our in-house maintenance division, WPS, and can coordinate with local vendors and subcontractors so you don't have to.
  • Extensive international and domestic reach through partners and alliances.
  • Experienced, reliable and trustworthy.

 

As we are aware homes are offered as rental properties for varying personal reasons, we will tailor-make a package to suit your needs.

Owner responsibilities

  • You are responsible for the cost of keeping the property in a fully functional/operating state. We will assist by advising you of any work required to keep the property in such state.
  • You are responsible for insuring the property together with an endorsement acknowledging the use of the property for holiday rental.
  • You agree not to cancel any confirmed bookings once notified.
  • All incidental costs associated with the property, such as replacement LPG bottles, light bulbs or any minor repairs that may be required to keep the property in full working order, will be the responsibility of the owner.

 

We are passionate about our Island, our business, our properties and our clients.

 

Call us to discuss your requirements
on +64 9 372 7776 or email us
info@waihekeunlimited.co.nz