The Waiheke Unlimited Story


Your Property in the Best Hands

Dealing with property management issues can be quite controversial – for property owners, for tenants and for the property managers who are working in the middle. Waiheke Unlimited wanted to create a more caring culture to support our tenants and our owners working together.”

Being a smaller player, allows the company to be nimbler and more responsive to clients’ needs. All tenants and owners can contact the company and receive a personal response 24/7 via cell phone, email or the Waiheke Unlimited office number.

The firm also uses a property management database, New Book, through which managers can easily and quickly carry out many key activities – from inspections to sending a work order to a local tradesperson.

Property management is really about caring for the property and professionally managing the relationships between owners and renters. It’s a passion of our Managing Director Ed Coutts, to protect both the properties and our property managers in what can, at times, be a challenging.

Over the past 20+ years, Waiheke Unlimited has managed 100's of Waiheke properties, and we have looked after 1000's of clients staying in our fine holiday houses that our wonderful owners trust to us, giving our guests a memorable vacation.

You may care to read what they say in our guests comments.

Waiheke Unlimited has been the Islands leading Holiday Home rental business since the mid 90's, operating as a boutique holiday home management and rental business.

We have an exceptional portfolio of the finest properties Waiheke has to offer, allowing us to create a tailor-made marketing strategy to maximize occupancy, with the right guests, who are looking for quality accommodation and exceptional service.

We provide a comprehensive management service taking care of every detail in the process of renting your home, allowing property owners complete peace of mind in the knowledge that the professional staff at Waiheke Unlimited are personally looking after their home.

Our services include:
  • Initial Complimentary property visit.
  • Website advertising on over 5000 local and international platforms.
  • Property specific marketing and promotion.
  • Management of reservations, instant confirmations and no double bookings
  • Vetting of all guests
  • We do we allow our properties to be used as party venues
  • Security via our client "Terms of Rental Agreement."
  • Property pre-arrival and departure inspection for every booking.
  • Full cleaning and linen service.
  • Personally “Meet and Greet” all guests.
  • Monthly payments directly into your account.
  • Tailor made commission structure to suit your requirements, charged on completed bookings only.
  • Fully transparent and detailed monthly owner statements and transfers.
  • Property maintenance

With our position in-between clients and property owners we take extreme care to make it work for both parties. Our rental properties are for the client’s enjoyment as holiday accommodation, and our binding "Terms of Rental" which clients are required to sign upon booking, gives owners the peace of mind that their little piece of paradise will always be well looked after and respected.  



"When we launched Fossil Cove Estate in 2006, we chose Waiheke Unlimited to be our exclusive property manager. Ed and his team are second to none. Their understanding of the market, their attention to detail and their efforts of going way over and beyond has been and continues to be a wonderful and happy association for us."

David Nicoll. Director Fossil Cove Ltd. 

"Thank you for all the hard work and effort you have put into Ondine, we greatly appreciate it and keep up the excellent work, we are so pleased with your services, it is greatly appreciated"

Wendy and Roland Stoltz, Owners Ondine.

Woohoo! What a good year it’s been indeed – we are so happy to be with Waiheke Unlimited.

Herman and Marisna Roodt, Owners Villa Solitude


Sit back and relax, Waiheke Unlimited are looking after your home.

Reasons why you should consider Waiheke Unlimited:

  • 20+ years of experience, and local knowledge.
  • Bespoke hands on tried and tested system.
  • We consciously chose to reduce the number of properties in our portfolio and avoid becoming a booking portal, this ensures a more personalized experience and the ability to focus more on our owner’s needs, their property requirements as well as the guest experience.
  • The highest level of professional and courteous customer service is here for every owner and guest, resulting in returning guests and increased bookings.
  • Extensive care is given to each property, owners can feel comfortable that their property is in the right hands.
  • Our local and professional presence allows us to respond immediately to guest's and owner’s needs, 24/7.
  • Our staff is trained in industry best practices to enhance guest’s vacation experiences and earn you more rental revenues.
  • Competitive rental rates are set based on market demand to increase your revenue.
  • Your property is inspected by trained WUN staff inside and out both before and after each rental.
  • Keys are managed and controlled so no unauthorized parties can access your property.
  • Only paying guests, owners and owner-approved guests are authorized to use the house.
  • High quality standards for housekeeping and guest services, monitored continuously for high guest satisfaction.
  • We invest in hundreds of internet advertising distribution channels to generate more guests’ searches to view your property, all at no extra cost to you.
  • Aggressive Search Engine Optimization (SEO) techniques are implemented on the WUN website to keep our properties at the forefront of web searches.
  • Sophisticated property management software is used to manage reservations in real time.
  • Professional photographs are taken allowing guests to feel more comfortable and informed to choose your property over others.
  • You will receive detailed monthly revenue reports and prompt payment.
  • We can manage your property maintenance needs using our in-house maintenance division, WPS, and can coordinate with local vendors and subcontractors so you don't have to.
  • Extensive international and domestic reach through partners and alliances.
  • Experienced, reliable and trustworthy.


Waiheke holiday homes are offered as short term rental properties for varying personal reasons, and we will tailor-make a package to suit your requirements.

We are passionate about our Island, our business, our owners and our clients, and we look forward to working with you.


Call us to discuss your requirements
on +64 9 372 7776 or email us