Our Service

Waiheke Unlimited are the leaders in the Holiday Home rental business, where the brand was first launched in the mid 90's as a boutique holiday home management/rental business. We have an exceptional portfolio of the finest properties Waiheke has to offer. This allows us to create a tailored marketing strategy to maximise occupancy with the right guests looking for quality accommodation and exceptional service.

We provide a comprehensive management service taking care of every detail in the process of renting your home, which gives our owners full peace of mind knowing that the professional staff at Waiheke Unlimited, are personally looking after it.

Our services includes:

  • Initial Complimentary property visit.
  • Free website listing with listings on over 5000 international links.
  • Property specific marketing and promotion.
  • Managing reservations, instant confirmations, no double bookings, and vetting all guests
  • Security via our client "Terms of Rental Agreement."
  • Providing pre arrival inspection, and departure cleaning and a linen service.
  • Meet and Greet all clients.
  • Property inspections after each guest has departed.
  •  Monthly payments to your account.
  • Tailor made commission structure to suit your requirements, charged on completed bookings only.
  • Fully transparent and detailed monthly owner statements and fund transfers.
  • Provide full property management.

Waiheke Unlimited has been proud to have managed hundreds of Waiheke properties over the past 20 years. Many are still with us, and others have been sold and therefore no longer in the rental portfolio.

Waiheke Unlimited's position is that of being in the middle between clients and owners, where we take extreme care to make it work for both parties. We vet all clients, and we do not rent to the younger age group, nor do we allow our properties to be used as party venues.

Our rental properties are for the clients enjoyment as holiday accommodation, and our binding "Terms of Rental" which clients are required to sign upon booking, gives owners the peace of mind that their little piece of paradise will always be well looked after and respected.  

OWNER COMMENTS:

"When we launched Fossil Cove Estate in 2006, we chose Waiheke Unlimited to be our exclusive property manager. Ed and his team are second to none. Their understanding of the market, their attention to detail and their efforts of going way over and beyond has been, and continues to be a wonderful and happy association for us."

David Nicoll. Director Fossil Cove Ltd. 

"Waiheke Unlimited were the ones for us. Totally transparent and a stand up company to deal with. We could not be happier and we have the total peace of mind that our property is being well looked after by professionals."

Anthony and Sue Moss. Owners Serenity.

"When we looked for a property rental manager, we talked to all of them, but it was Waiheke Unlimited who stood out the most. Their systems are state of the art, their 20+ years experience on the island certainly shows, and the team is such a delight to work with. We are extremely pleased we retained Waiheke Unlimited, they are the best."

Jim Mervis Director Baywatch.

"I chose Waiheke Unlimited to manage my holiday rental property because they obviously had way more experience than the other companies, and they certainly produce the bookings with no damage or concerns for me with the care and upkeep of my property."

Tony Simpson Villa Solitude.

Dear Ed and Kristie

"Thank you for all the hard work and effort you have put into Ondine, we greatly appreciate it and keep up the excellent work, we are so pleased with your services. greatly appreciated"

Wendy and Roland Stoltz Owners Ondine.

 

 

 

 

 

 

 

Reasons why you should consider Waiheke Unlimited for your property rental and care:

  • The highest level of professional and courteous customer service is here for every owner and guest, resulting in returning guests and more bookings.
  • Extensive care is given to each property so owners feel comfortable that their property is in the right hands.
  • Our local, professional presence allows us to respond immediately to guest's and owner’s needs, 24/7.
  • Our staff is trained in industry best practices to enhance guest’s vacation experiences and earn you more rental revenues.
  • Competitive rental rates are set based on market demand to increase your revenue.
  • Your property is inspected by trained WUN staff inside and out both before and after each rental.
  • Keys are managed and controlled  so no unauthorized parties can access your property.
  • Only paying guests, owners and owner-approved guests are authorized to use the house.
  • High quality standards for housekeeping and guest services are monitored continuously for high guest satisfaction.
  • We invest in hundreds of internet advertising distribution channels to generate more guests’ searches to view your property, all at no extra cost to you.
  • Aggressive Search Engine Optimization (SEO) techniques are implemented on the WUN website to keep our properties at the forefront of web searches.
  • Sophisticated property management software is used to manage reservations in real time.
  • Professional photographs are taken of your property and inventory so guests feel more comfortable and informed to choose our properties over others.
  • You will receive detailed monthly revenue reporting so you have your rental money quickly.
  • We can manage your property maintenance needs using our property care staff and by coordinating with local vendors and subcontractors so you don't have to.

Benefits of Listing with us

  • 20 years of experience, and local knowledge.
  • Bespoke hands on service.
  • Extensive international and domestic reach through partners and alliances.
  • Experienced, reliable and trustworthy.

 

Call us to discuss your requirements
on +64 9 372 7776 or email us
info@waihekeunlimited.co.nz