The Personal Information that we may collect broadly falls into the following category:
Information you provide to us: During the course of engaging with us you may provide Personal Information about yourself. Personal Information is often, but not exclusively, provided to us when you make an accommodation booking or make use of our Services, consult with our staff, send us an email, integrate a Service with another website, or communicate with us in any other way.
We may use the Personal Information we collect through the Services or other sources for a range of reasons, including:
This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and those third parties collect billing information to process your orders and credit card payments.
Including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
Including attorneys and accountants, to help us comply with legal, accounting, or security requirements.
Including to meet national security or law enforcement requirements.
To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.
You may have the following data protection rights:
Be aware that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. This means that we will also lose record of you having ever been on our systems, including any previous instructions you have given us opting out of specific emails types. If you re-join our systems, by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your other rights in any way.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request.
Guests and Visitors who have opted in to our marketing emails can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our marketing messages.
Also, all opt-out requests can be made by emailing us using the contact details provided.
We take appropriate and reasonable technical and organizational measures to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Property Owner login access requires a username and password to gain access. Members must keep their username and password secure, and never disclose it to a third party.
If you have any questions about the security of your Personal Information, you may contact us.